What does your 100% satisfaction guarantee actually cover?

Our guarantee covers the workmanship performed during your service. If an issue is tied to how the work was completed, we will return and correct it within 30 days at no additional labor cost.

How long does the workmanship guarantee remain valid?

The workmanship portion of our satisfaction guarantee remains valid for 30 days from the date your service is completed, giving you time to ensure everything is operating properly.

Are parts and manufacturer defects included in the guarantee?

No, manufacturer defects or part failures are not covered under our workmanship guarantee. These issues are handled through the manufacturer’s warranty for the specific parts installed.

What should I do if I notice a problem after service?

Contact our office within 30 days of your service date and provide details about the issue. We will schedule an inspection and promptly address any covered workmanship concerns.

Will I have to pay anything for a follow-up repair visit?

If the issue is related to workmanship, there is no additional labor cost. If new parts are required to resolve the issue, only the cost of those parts will apply.

Satisfaction Guarantee | Dang O' Dang Garage Doors

At Dang O’ Dang Garage Doors, every repair, installation, and tune-up is completed with a focus on quality, reliability, and clear communication. Our 100% Satisfaction Guarantee reflects our commitment to doing honest work and standing behind it. If something does not meet expectations, we take responsibility and work to correct it promptly. This approach aligns with our belief in straightforward service without pressure or hidden surprises. From initial service calls to final adjustments, the goal is always the same: deliver dependable workmanship that holds up over time and ensures your garage door operates safely and smoothly.

Our guarantee covers the workmanship performed by our technicians during garage door installation, repair, or maintenance services. This includes adjustments or corrections related to labor quality for up to 30 days from the service completion date. If an issue is determined to be related to workmanship, we will return and resolve it at no additional labor cost. This ensures homeowners receive consistent, dependable results without worrying about unexpected follow-up charges tied to the original work. The focus is on accountability, ensuring that every service meets the standards we promise from the start.

If a concern arises, the process is designed to be straightforward and responsive. Contact our office within 30 days of your service date and provide basic details, including the service date, the technician's name (if available), and a description of the issue. From there, we schedule an inspection to evaluate the concern. If the issue falls under workmanship coverage, corrections are completed promptly with no additional labor cost. If replacement parts are required, only the cost of those parts applies. This process ensures that concerns are handled efficiently while maintaining transparency at every step.

While our satisfaction guarantee is designed to protect customers, it applies specifically to workmanship completed by Dang O’ Dang Garage Doors. Manufacturer defects or part failures fall under separate manufacturer warranties. Damage caused by misuse, accidents, weather conditions, or third-party work is not included. Routine wear and tear or maintenance needs are also outside the scope of this coverage. This guarantee applies to residential and commercial services completed directly by our team and does not extend to subcontracted work unless stated otherwise in writing. Terms may be updated when required to comply with state or local regulations.

What does your 100% satisfaction guarantee actually cover?
Our guarantee covers the workmanship performed during your service. If an issue is tied to how the work was completed, we will return and correct it within 30 days at no additional labor cost.
How long does the workmanship guarantee remain valid?
The workmanship portion of our satisfaction guarantee remains valid for 30 days from the date your service is completed, giving you time to ensure everything is operating properly.
Are parts and manufacturer defects included in the guarantee?
No, manufacturer defects or part failures are not covered under our workmanship guarantee. These issues are handled through the manufacturer’s warranty for the specific parts installed.
What should I do if I notice a problem after service?
Contact our office within 30 days of your service date and provide details about the issue. We will schedule an inspection and promptly address any covered workmanship concerns.
Will I have to pay anything for a follow-up repair visit?
If the issue is related to workmanship, there is no additional labor cost. If new parts are required to resolve the issue, only the cost of those parts will apply.